Privacy Policy

We value your privacy. Please take a moment to read our Privacy Policy.

It explains how we handle your personal information. Your understanding is important to us. Thank you.

Privacy Policy

Introduction

Welcome to iXperience (Chiptuning Reseller). We value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal data when you use our services, including our software-as-a-service (SaaS) platform. Please take a moment to read this Privacy Policy carefully.

By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms and practices outlined herein, please refrain from using our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information from you when you interact with our services. This includes but is not limited to:

  • Contact Information: Your name, email address, phone number, and mailing address.
  • Account Information: Usernames, passwords, and other credentials used to access our services.
  • Billing Information: Information necessary for processing payments, such as credit card details.
  • Communication Data: Records of your correspondence with us, including emails, chat logs, and customer support inquiries.
1.2 Usage Information

We also collect information related to your use of our services, including:

  • Log Data: Information about your device, internet protocol (IP) address, browser type, and operating system.
  • Usage Patterns: Data on how you interact with our platform, including pages visited, features used, and the duration of your sessions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services: To deliver our Chiptuning Reseller SaaS platform and related services to you.
  • Communication: To respond to your inquiries, provide customer support, and send you important notices.
  • Improvement: To enhance our services, troubleshoot issues, and conduct research and analysis.
  • Billing: To process payments and manage billing-related matters.
  • Legal Obligations: To comply with legal obligations and protect our rights and interests.

3. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer required for these purposes, it will be securely deleted or anonymized.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, subject to confidentiality agreements and data protection requirements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings.

7. Your Rights

You have certain rights regarding your personal information, including:

  • The right to access the personal data we hold about you.
  • The right to rectify inaccuracies in your personal information.
  • The right to request erasure of your data under certain circumstances.
  • The right to object to processing of your data.
  • The right to data portability, where applicable.

To exercise these rights or if you have any privacy-related inquiries, please contact us using the contact information provided in Section 9.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a prominent notice on our website or sending you an email.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

support[at]chiptuningreseller.com

This Privacy Policy is intended to provide a comprehensive overview of how iXperience (Chiptuning Reseller) handles personal information. Ensure that you regularly review and update it as necessary to stay compliant with EU regulations and maintain transparency with your users.