It explains how we handle your personal information. Your understanding is important to us. Thank you.
1. Information We Collect
1.1 Personal Information
We may collect personal information from you when you interact with our services. This includes but is not limited to:
- Contact Information: Your name, email address, phone number, and mailing address.
- Account Information: Usernames, passwords, and other credentials used to access our services.
- Billing Information: Information necessary for processing payments, such as credit card details.
- Communication Data: Records of your correspondence with us, including emails, chat logs, and customer support inquiries.
1.2 Usage Information
We also collect information related to your use of our services, including:
- Log Data: Information about your device, internet protocol (IP) address, browser type, and operating system.
- Usage Patterns: Data on how you interact with our platform, including pages visited, features used, and the duration of your sessions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: To deliver our Chiptuning Reseller SaaS platform and related services to you.
- Communication: To respond to your inquiries, provide customer support, and send you important notices.
- Improvement: To enhance our services, troubleshoot issues, and conduct research and analysis.
- Billing: To process payments and manage billing-related matters.
- Legal Obligations: To comply with legal obligations and protect our rights and interests.
3. Data Retention
4. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security.
5. Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, subject to confidentiality agreements and data protection requirements.
6. Cookies and Tracking Technologies
7. Your Rights
You have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to rectify inaccuracies in your personal information.
- The right to request erasure of your data under certain circumstances.
- The right to object to processing of your data.
- The right to data portability, where applicable.
To exercise these rights or if you have any privacy-related inquiries, please contact us using the contact information provided in Section 9.
9. Contact Us